Frequently Asked Questions

Postage

• Prints

All of our prints (metals, acrylics and wood) are posted directly to you from our printer in Brisbane, Australia.

Postage is included for all prints.

Please allow 3-4 weeks from ordering for delivery.

We use Star Track Couriers through Australia Post.

Once your order has been printed, packed and posted, we will send you a tracking number for your parcel.

• Calendars, cards and postcards

Postage cost anywhere in Australia is $8.95.
Posted to you directly from San Remo or Cowes Post Offices.
Once your order has been sent, we will email you a tracking number.

Returns/problems

We endeavor to keep our customers 100% satisfied. If you have any concerns, please contact us at: info@phillipislandphotography.com

How do I hang my new print?

All homes have different wall types so we created a handy quick reference guide to our product type, wall type and the best screw/hook types:

Need help?

Contact us at info@phillipislandphotography.com